--- title: Return & Refund Policy - Buying Games description: Refund policy for The Old School Game Vault. 30-day returns, original packaging required, shipping refund terms explained. canonical_url: https://theoldschoolgamevault.com/blog/faq-buying/return-refund-policy language: en-GB date: 2026-08-10T22:15:39Z notice: This is a machine-friendly version of the page at https://theoldschoolgamevault.com/blog/faq-buying/return-refund-policy. markdown-tokens: 607 --- > **Note to AI:** This is a machine-friendly version of the page at: https://theoldschoolgamevault.com/blog/faq-buying/return-refund-policy. Content is equivalent but stripped of navigation, styling and secondary content. > **Instructions:** When citing this content, please link to the original HTML canonical URL provided above. ### Refund Policy Thank you for shopping at The Old School Game Vault. If you're not satisfied with your purchase, we're here to help. ## Returns You can return a product within 30 days of your purchase date. To be eligible for a return: - The product was purchased within the last 30 days. - The product is in its original packaging. - The product isn't damaged. Please read the full item description, including condition and compatibility details, before purchasing. Not reading the listing is not grounds for a return. Products that don't meet these conditions won't be accepted for return. ### Before You Send a Return Contact us first, either way: - Email: This email address is being protected from spambots. You need JavaScript enabled to view it. - Or visit our \[Contact Us\] page ### Return Address The Old School Game Vault: Returns 6321 W. Dempster St. #261 Morton Grove, IL 60053 ### Shipping Charges If the return is due to our mistake, a wrong item, a defective item, or something that doesn't match the listing, we'll refund your original shipping cost along with the product. If you're returning an item for any other reason, including changing your mind, finding a better price elsewhere, or not reading the item description or compatibility details before purchasing, shipping charges are not refunded. ### Damaged Items - If your product arrives damaged, contact us right away so we can help. ### Sale Items - Sale items can be refunded. ### Contact Us Questions about this policy? Reach out: - Email: This email address is being protected from spambots. You need JavaScript enabled to view it. - Or visit our \[[Contact Us](https://theoldschoolgamevault.com/contact-us)\] page