The Rejection Policy


 My Video Games did not meet the Quality Standards:

  • If multiple items get rejected the customer will be notified via email. 
    • The customer will be given a brief description of why the item was rejected.  
  • The customer will be given the opportunity to have the items returned to them. 
    • The cost associated with returning the items back to the customer will be deducted from the item total.
  • The customer will not receive payment for the rejected items, and will not be paid shipping reimbursement for any rejected items.
  • The customer will have (5) days to respond to the rejected item(s) email, after (5) days the items will be recycled and payment will be issued.
  • We reserve the right to reject an entire order and return the order to the customer.
  • All item(s) must abide by our terms and conditions to be accepted.