Return & Refund Policy - Buying Games

 

Refund Policy

Thank you for shopping at The Old School Game Vault.

If you're not satisfied with your purchase, we're here to help.

Returns

You can return a product within 30 days of delivery. To be eligible for a return:

  • The product was purchased within the last 30 days.
  • The product is in its original packaging.
  • The product isn't damaged.

Please read the full item description, including condition and compatibility details, before purchasing. Not reading the listing is not grounds for a return.

Products that don't meet these conditions won't be accepted for return.

Before You Send a Return

Contact us first, either way:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Or visit our [Contact Us] page

Return Address

The Old School Game Vault: Returns
6321 Dempster St PMB 261
Morton Grove, IL 60053

Return Shipping Costs

If the return is due to our mistake, a wrong item, a defective item, or an item that does not match the listing, The Old School Game Vault will provide a prepaid return shipping label. For all other returns, including changing your mind, finding a better price elsewhere, or not reviewing the item description or compatibility details, the customer is responsible for return shipping.

Damaged Items

  • If your product arrives damaged, contact us right away so we can help.

Sale Items

  • Sale items can be refunded.

Contact Us

Questions about this policy? Reach out:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Or visit our [Contact Us] page

Sell Your Retro Video Games for Cash

The Old School Game Vault has been buying since 2008 with an A+ BBB rating and 4.99 on Trustpilot.

  • Instant quotes, no listing fees
  • Free shipping
  • Cash payment in 3 to 4 days

Sell Your Retro Video Games