Return & Refund Policy - Buying Games

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https://theoldschoolgamevault.com/buy-videogames

Updated: May 31, 2023


Thank you for shopping at The Old School Game Vault.

If you are not entirely satisfied with your purchase, we're here to help. Returns Happen, So don't Worry

Our products can be returned within 90 days of the original purchase of the product.

To be eligible for a return, please make sure that:

--- The product was purchased in the last 90 days

--- The product is in its original packaging

--- The product isn't damaged

Products that do not meet these criteria will not be considered for return.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

--- By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

--- By visiting this page on our website: Contact Us

 

Send the product with its original packing to:

Attn: Returns Dept
6321 W. Dempster St.
# 261
Morton Grove, IL 6005

Shipping charges

--- Shipping charges incurred in connection with the return of a product are non-refundable.

--- Original Shipping charges are non-refundable.

Credit Card Fees

--- Credit card processing fees, can not be refunded, so any and all returns will have a credit card processing fee deducted from the total amount refunded to you.

Re-Stocking Fee

--- All returns are subject to a 10% re-stocking fee.  Sorry, we are not Amazon!

Damaged items

--- If you received a damaged product, please notify us immediately for assistance.

Sale items

--- Sale items can be refunded.

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Tuesday, 19 March 2024