❌ Rejection Policy – What Happens If Items Don’t Meet Our Standards
Updated: August 14, 2025
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⚠️ Rejection Policy Summary
By using our service, you agree that The Old School Game Vault reserves the right to reject any item that does not meet our quality standards.
If an item doesn’t work or is in poor condition, we will notify you by email and offer the option to have it returned. Return shipping costs and packaging supply fees will be deducted from your total.
If we don’t receive a response within 5 days, rejected items will be recycled. Non-working consoles incur a $7.50 deduction per unit.
If an item doesn’t work or is in poor condition, we will notify you by email and offer the option to have it returned. Return shipping costs and packaging supply fees will be deducted from your total.
If we don’t receive a response within 5 days, rejected items will be recycled. Non-working consoles incur a $7.50 deduction per unit.
🔍 It’s Important That the Items You Sell Actually Work
- We reserve the right to reject an entire order and return it to the customer.
- All items must comply with our Terms & Conditions to be eligible for purchase.
📦 If Your Video Games Are Rejected (Due to Poor Condition or Not Working):
- You will be notified by email if one or more items are rejected.
- We will include a brief explanation for each rejected item.
- You’ll be given the option to have the rejected items returned to you.
- The cost of return shipping will be deducted from your order total.
- You will have 5 calendar days to respond to the rejection notice.
- If we don’t hear from you within 5 days, we will recycle the items and issue payment for the rest of the order.
- You will not receive payment for rejected items.
- If you used a prepaid shipping label, the weight of the rejected items will be subtracted from your payout.
- Example: If 15 pounds of your shipment are rejected, we’ll deduct the USPS shipping cost of a 15 lb. package (from your ZIP code to ours) from your total.
🕹️ Console Rejection Policy
- If a console is non-functional, a $7.50 fee per console will be deducted to cover the shipping weight and handling.
📦 Return Packaging Supply Fees
If we return your rejected items:
- Boxes: $5.00 fee
- Envelopes: $1.50 fee
These supply fees cover packaging materials used for the return shipment.
✅ Rejected Items – What You Need to Know
What happens if my game or console doesn't work?
If an item doesn't meet our quality standards, we’ll notify you by email and give you the option to have it returned. You won’t be paid for rejected items.
Can I get rejected items returned to me?
Yes. You’ll have 5 days to respond to our email. If you want items returned, we’ll deduct the return shipping cost and packaging fees from your order total.
What happens if I don’t respond to the rejection email?
If we don’t hear from you within 5 calendar days, the rejected items will be recycled and payment will be issued for the remaining order.
Is there a fee for broken consoles?
Yes. For non-working consoles, a $7.50 deduction per unit will apply to cover shipping weight and handling.
Are there any fees for packaging returns?
Yes. A $5.00 fee applies to boxes and $1.50 for envelopes used in returning rejected items. These fees are deducted from your order payout.
All items must comply with our Terms & Conditions. Not sure what qualifies? See our FAQ on selling game cartridges.
Visit The Old School Game Vault or learn more about us here.
Visit The Old School Game Vault or learn more about us here.
