Shipping Policy: Requirements & Guidelines

Updated: January 2026

We recommend using a sturdy shipping box. Old Amazon boxes often do not protect items well during shipping. If you have a large collection, you can find good boxes at UPS or FedEx stores. The United States Postal Service also sells small boxes.

Please avoid using paper, old towels, plastic bags, or clothes to pack your order.

Answers to Your Shipping Questions

The Table of Contents

Customer Responsibility

• The customer is responsible for any damage that occurs during shipment.
• Be sure to safely package your items using proper cushioning materials (e.g., bubble
  Note: Paper is not an acceptable form of cushioning.
• If your item arrives broken, we are unfortunately unable to offer compensation.
• Please remember: The Old School Game Vault is not responsible for lost packages. We do not work for USPS or FedEx.

Orders Below $100

• At this time, we only accept orders valued at $100 or more.

Orders Over $100 – Prepaid Postage Label

If your order is valued at $100 or more, you’ll receive a prepaid USPS or UPS Ground shipping label by email.

Here’s how it works:

• Print the label and attach it securely to your package.
• Drop off your package at any USPS or UPS location, depending on which label you receive.
• In rare cases, we may decline to purchase your items if shipping costs exceed the value.

General Guidelines for Safe Shipping

• Let us know when you send your package, and include a copy of your order inside.
• We will acknowledge the arrival of your package by email once your games arrive.
• Always use cushioning around your items. We strongly recommend bubble wrap, since plastic parts can break easily.
• Packages are often handled roughly during shipping and may be dropped from five feet or more.
• We receive several broken consoles each week due to poor packaging. Please ensure your items are packed securely.

Frequently Asked Questions